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Paper: The Symbiotic Relationship: Assessing User Needs
Volume: 153, Library and Information Services in Astronomy III (LISA III)
Page: 19
Authors: Cummins, Marlene
Abstract: Assessing user needs in this era of increasing options and decreasing resources is more important than ever. Methods vary and range from individual conversations through focus groups and surveys. Preparation and follow-through are very important elements of this aspect of planning library services.
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